Who doesn’t love a star-filled evening of music and extraordinary fireworks? I recently attended the opening night at the Hollywood Bowl in LA featuring Diana Ross and 17,000 fans. The community spirit pulsed with anticipation and excitement; many wore “Diana” t-shirts, many dressed with glitter; in fact, I know of one person who sports a Diana tattoo! Needless to say, love for Diana was palpable.
And I, forever the coach and teacher, not only loved the performance, but also found inspiration.
Diana Ross is 74 years young. She’s still performing, still honing her craft, still putting herself out there, still sharing her talents and entertaining us, still vital! There’s no “retirement” or aging out when we love what we do.
She’s still the consummate professional. She was well rehearsed and practiced. Towards the end of the show, she shared with us that she was performing with a broken ankle – compliments of her grandkids. She lost her way once or twice; only those extremely watchful and “INTO” Diana were aware (my guest clued me in).
Ask yourself: how well do you balance work with personal inconveniences? How quickly can you bounce back? How long and how intensely do you practice and rehearse your craft—buyer consultations, listing presentations, objection handlers—when you KNOW that doing so can result in either a hefty commission or none at all?
Diana shared her humanity. She talked about her grandkids, mentioned and waved to her kids and grandkids who were in the audience. She tweeted her gratitude, love and appreciation to her fans. She was real.
Under the eyelashes, makeup, tulle and glitter, she was one of us, enjoying being with her people. Being real, transparent, and authentic builds rapport and attracts others. That’s also professionalism. Real connection with your tribe and fans, or in our case, our clients.
It really does take a village. Security, pyrotechnicians, lighting specialists, the conductor and musicians, food servers, ushers, parking attendants, bus drivers. All the way down to the kids who take our tickets on the shuttle buses.
We have to learn to accept, and manage by delegation, the power of the team in order to scale. And, as the team player, we must show up completely and accept full responsibility for our part. The orchestra conductor did not play individual instruments for his musicians. Diana didn’t set up the stage, do her own lighting, or collect tickets. By allowing others’ expertise to shine, we can focus on our own personal gifts. Together, we achieve more.
All events or experiences can offer insight and real inspiration if we take time to observe and reflect. Even up in the nosebleed section.